Can't scan a barcode?
Barcodes in the real world are tough, they can get scratched, damaged or not scan in dark conditions. We've all been there trying to get that barcode or QR code to scan, moving the phone in and out, up and down, trying to get the scanner to pick it up.
This can be frustrating when you're trying to run a stock take, and time consuming for the team.
We would always recommend using barcodes first and foremost, as they are the quickest and most accurate way to scan items.
But if you're having trouble scanning a barcode, you can always manually search the barcode, SKU or product name.
Here is a quick demo of how to search for a product and add it to a stock take:
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By Jordan Finneran
Jordan Finneran is the founder of Pimsical, a Shopify app business helping merchants simplify inventory management and retail operations. His apps have powered over 19,000 stock takes and inventory workflows — for businesses ranging from single-store brands to major European retailers. Jordan's also the winner of the 2025 Shopify Build Community Award, and brings hands-on experience from renowned fitness brand Gymshark and popular Shopify app Checkout Blocks, giving him a deep, practical understanding of what actually works on Shopify. Today, he works directly with Shopify merchants to bring their backend and retail operations under control.